Maximise your value.
Enhance your operations.
Empower your team.

Fully managed IT Infrastructure Services that;

We help you drive your SME to success, delivering fully managed IT solutions tailored to your vision and goals.

Our process begins with gaining a deep understanding of your business objectives, growth strategies, supplier demands, and customer preferences. With this knowledge, we craft a tailored roadmap for leveraging IT to drive your business evolution.

By partnering with you, we can pinpoint future-proof business IT services and solutions that align seamlessly with your needs, ensuring continual efficacy.

As a comprehensive Managed IT Service Provider boasting exceptional technical expertise, our solutions empower you to achieve crucial efficiencies, saving both time and money.

Managed 365, Servers & Endpoints

Harness the full potential of your Microsoft environment, especially Modern Workplace via 365, to drive business growth and maximise your investment. Our expert training sessions ensure that your team leverages Microsoft 365 tools effectively for increased collaboration, communication, and productivity. We'll help you optimise your Microsoft 365 license spend, ensuring you get the most value out of your subscription.

Efficient Project Management

Our talented team of senior engineers oversees the efficient management of IT projects from inception to completion. Using the ‘scrum framework’ with weekly sprints, we ensure rapid project delivery with total transparency on project phases, change control, and spending. We prioritise collaboration and communication to meet project objectives within budget and timeline constraints.

Cyber Security Certified

The security of your data is our number one priority. Our certifications in Cyber Essentials, Cyber Essentials Plus, and adherence to ISO frameworks ensure that your IT environment meets industry standards and regulatory requirements. We work closely with your team to implement robust security measures and maintain compliance. We also offer effective cyber security training programmes for your employees, to keep your team alert and aware of the evolving threats.

Enhanced Employee Onboarding

Our IT services, working tightly with our People services, are designed to support your employees throughout their journey with your company. From streamlined onboarding processes for new hires to ongoing productivity and cybersecurity training, we ensure that your team has the skills and tools they need to excel. We provide personalised guidance on leveraging the Microsoft 365 application stack, empowering your workforce to work smarter and more efficiently.

Anticipating Challenges

We believe in proactive IT management to minimise downtime, enhance security, and improve overall efficiency. Our proactive approach prevents disruptions, addresses vulnerabilities, and optimises IT infrastructure to adapt to changing business needs. With predictable IT costs and budgeting, you can confidently plan for future growth while maintaining operational continuity.

Driving Business Growth

Our roadmaps for productivity and cyber security improvements provide a clear understanding of your IT infrastructure capabilities and align them with your business goals. By addressing current IT issues and implementing targeted improvements, we help you achieve cost savings, streamline operations, and enhance overall productivity. Our strategic approach to cyber security mitigates risks and ensures compliance, fostering stakeholder confidence and business continuity.

Lifecycle Management

We take a proactive approach to managing your IT infrastructure lifecycle. Our strategic roadmaps outline the maturity of your IT infrastructure, focusing on cyber security and end-user productivity. We implement best-of-breed technology templates and plan regular refreshes to ensure that your infrastructure remains robust and efficient. With our multi-year IT spend budgeting, you can plan and allocate resources effectively to support your business growth.

Rapid Issue Resolution

When issues arise, our responsive team is here to swiftly address and resolve them to ensure optimal uptime. By leveraging automation and customised solutions, we efficiently tackle IT challenges to maximise productivity and minimise disruptions. Our cost-effective approach to reactive support avoids costly emergency interventions, saving you time and resources.

Our chosen vendors

Over the past 20 years, we’ve found and continue to partner with the best organisations in the IT industry;

  • Workplace Productivity by Microsoft & Google

  • Cyber Security tools by our proprietary portfolio

  • Cyber Security services by Citation Cyber

  • Networking & Wifi by Ubiquiti and Fortinet

  • Connectivity by M24/7 and Gamma

  • Hardware by Dell and HPE

  • Plus dozens more Tier 1 vendors

  • “FACT3 have remained an integral part of Proveca over the past 12 months, continuing to provide outstanding financial, HR and IT systems delivery across our European business operations. As Proveca continues to grow rapidly, FACT3 have supported us every step along the way in terms of operational services and strategic direction. A very big thank you to the whole team!“

    CEO, Proveca

  • “I have thoroughly enjoyed working with the FACT3 team, and my respect for the entire team grows year on year. They operate at the top of their respective fields. They deliver on time, as promised. They understand the challenges I face as a CEO, and they’re constantly suggesting solutions.“

    CEO, Link Medical

Let’s maximise your productivity

Get in touch.