10 Step Management Programme

The 10 Step for First Line Managers is a programme designed to give participants a tour of the various facets of Line Management.

Whether an experienced Manager or just starting out, there is something for everyone in this programme. The sessions, known as ‘steps’ will cover 10 different aspects of Management. They are hands-on, interactive workshop style sessions giving participants the vital tools to handle line management issues with confidence!

By addressing employee-related issues proactively, managers can foster a positive work environment, leading to higher levels of engagement and motivation among employees.

Learning Objectives

Participation in this course will provide you with:

  • An ability to become self aware of your own management style and preferred team roles

  • A knowledge of high impact communication techniques

  • An awareness of conflict management and dealing with difficult people

  • An ability to problem solve using a range of techniques

  • An awareness of the employment journey

  • An awareness of disciplinary and grievance

Course content

Delivered in person at our Ram Mill or Spinningfields office

10 x 5 hours

Price per participant: £2000

  • Introduction to Belbin and the power of behavioural profiling to enhance communication & productivity

  • Effective Team Working, Leading & Managing Your Team

  • Motivation & Communication

  • Dealing with difficult people and resolving conflict.

  • Time Management & Delegation

  • Problem Solving & Decision Making

  • Equal Opportunities, Recruitment, Selection & Dignity at Work

  • Induction, Probationary Periods, Managing Attendance & Overview of Capability

  • Overview of Disciplinary & Grievance

  • Graduation and Putting it into Practice

Available Dates

The below dates are available to book, however if you would like to book a course to be delivered exclusively to your company, please just ask.

JAN

23